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Delos Agency
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Automate the repetitive work without losing the human touch. AI agents connected to your operation.

Delos builds custom AI agents and automations that respond, qualify, organize information, connect your tools and move every opportunity to the next step, day or night.

It starts with one conversation to find the repetitive tasks, the bottlenecks and where automation would actually pay off. Free, and with no obligation.

Request a free automation review

Tell us the basics. We'll get back to you to understand your process.

Free, no obligation, and no spam.

Businesses we have built sales operations for

  • Grupo Feromax logo
  • Econsult logo
  • Contabilidade Brasiliense logo
  • Casa Bela Eventos logo
  • Meu Médico logo
  • Domani logo
  • HFC Consultoria Financeira logo
  • Edson Lenine Fotografia e Eventos logo
  • Espaço Lumiar logo

In short

How does an AI agent on WhatsApp work?

An AI agent answers your leads on WhatsApp (through the WhatsApp Business API), web chat or SMS as soon as they arrive, asks the qualifying questions your team would ask, records the conversation in your CRM and hands the lead to a person when it is ready to buy or needs a human. Delos builds these agents, and the automations around them in tools such as n8n, on top of your own sales process.

Who it is for: Service businesses that lose leads to slow replies, or whose team spends hours on the same first questions every day.

Last reviewed:

What is included

  • Mapping of the sales and service process before any build
  • AI agent for WhatsApp, web chat or SMS
  • Qualification rules and handover to a person
  • CRM updates and follow-up automations built in n8n
  • Testing before go-live and monitoring after it
How this fits the Delos method, from the first ad to the closed deal Frequently asked questionsTalk to the team

Often combined with: AI Lead Qualification, Sales Advisory, CRM & Dashboards

Automation applied to the operation

AI agents that handle real work alongside your team

First response, qualification, integration and follow-through are designed from your sales process, not from a generic technology demo.

Process before technology

The automation is built from how your operation runs, not from a tool's feature list.

Explicit rules

The agent gets instructions, limits, approved sources of information and routing criteria.

Humans stay in the loop

The design accounts for exceptions, handovers and the moments your team must take over.

I want to automate my operation

The problem

A generic chatbot can make your customer experience worse

Automation without context produces vague answers, traps people in rigid menus and dumps the mess on your team. The technology looks like it works while the operation stays exactly as disorganized as before.

A useful agent has to know the rules, the approved sources, the exceptions, the qualification criteria and the exact moment to bring in a person. Without that, it just automates the improvising.

A generic chatbot

  • Canned answers
  • Little understanding of context
  • A rigid decision tree
  • No easy way to reach a human
  • No integration with your systems

An agent connected to your operation

  • Instructions written around your business
  • Language that matches your brand
  • Access only to approved information
  • Qualification rules you defined
  • Routing based on what the person needs
I want automation that actually works

What changes

What changes when AI is dropped into the right process

Immediate response

The lead gets attention at the exact moment they show interest

The agent responds in seconds, identifies what the person needs and handles the first steps, instead of leaving an enquiry waiting until someone on the team is free.

A professional monitoring digital customer conversations

Consistent qualification

The right questions get asked before it reaches a salesperson

Criteria your operation defines help establish fit, need, urgency and next step. The team receives organized conversations with the context to carry on.

Professionals designing a custom automation solution

Integration and oversight

Conversations, data and actions stop living in separate places

The agent can write to the CRM, create tasks, look things up and hand over to a person when needed. You can see how it is performing and improve it with real data.

A team reviewing customer service and operations data

Why Delos

AI with process, context and accountability

Process before technology

We understand the problem first. The automation comes second.

Agents built for you

The rules, the language and the goals are shaped around your business.

Connected to sales

Conversations, CRM, team and management are treated as one process.

Human handover

The project defines explicitly when a person has to take over.

Testing and monitoring

Flows are validated and adjusted as new situations appear.

A strategic view

Technology is used to improve service, organisation and productivity, not for its own sake.

I want automation built for my business

How it works

From repetitive task to automation you can trust

Three steps to map, build and launch the solution safely.

Diagnostic and mapping

We learn the process, the channels, the rules, the exceptions and the situations where a conversation must go to a person.

Solution design

We plan the agent, the automations, the integrations and the data it needs.

Build, testing and launch

We configure the flows and integrations, validate real scenarios, prepare the team and stay close through the first weeks.

I want to map my first automation

Who you work with

Meet the team behind the work

Projects are led by Henrique Takeshi, growth strategist and economist, with delivery supported by Marcos and specialists matched to the work, including paid media.

The work connects growth strategy, marketing, process, customer experience and technology. With AI agents that means pairing the technology with clear rules, a real customer experience and human involvement at the moments that need judgement, empathy or negotiation.

The name comes from Delos, the small Greek island that sat at the centre of the ancient Aegean trade routes, the place everything connected through. That is the idea: your growth operation working as one connected system instead of six disconnected tools.

Henrique Takeshi, founder of Delos Agency

Automation starts with the problem, not the technology

The first conversation identifies repetitive tasks, bottlenecks and risks before any agent or integration is specified. We only move forward when there is a clear operational goal.

No generic chatbot, and no automating decisions that should stay human.

I want my free automation review

FAQ

The questions that come up before starting

Channels, integrations, privacy, human handover, training and what happens after launch.

It depends on scope: how many flows, integrations, rules and test cases your situation requires. That is why the diagnostic comes before the proposal. We assess what is needed and present a fixed price in Canadian dollars. Tool licences and AI model usage costs are paid directly by your business and are separate from the project fee.

Nothing beyond knowledge of your own operation. We map the processes, the channels and the information the agent will use together with you. If you already have scripts, materials or a knowledge base, we build on those instead of starting over.

No. It can take on repetitive work and the first response, but anything requiring judgement, negotiation or care is routed to a person. That is a design decision, not a limitation we ran into.

Yes, where the connection and tooling support it. Each channel has its own technical rules, and we confirm feasibility before promising anything.

Yes. The flow includes handover protocols and alerts to the team when a customer asks for a person or when the situation calls for one.

Yes. It can ask a defined set of questions, organize the answers and pass a clean summary to the sales team.

Yes. Depending on the tool and the available integrations, it can create or update contacts, opportunities, tasks and records.

In most cases, yes. Feasibility depends on the calendar you use, your business rules and what can be integrated.

AI models can make mistakes. That is exactly why a project has to define approved sources, hard limits, what to say when the answer is not known, plus testing and monitoring. Any agency telling you otherwise is selling you something.

It can use content that has been organized and explicitly approved, according to the architecture and access controls defined in the project.

Yes. Tone, vocabulary, framing and communication rules are adapted to your business.

Yes. A project can include record creation, tasks, notifications, lead routing, data updates, follow-ups and other routines.

The technology is chosen based on your process, channels, integrations, security requirements and budget.

Yes. Processes, information, tools and customer behaviour all change. Monitoring and updates matter, and we are upfront about that from the start.

Yes. The people responsible learn how it works, how handovers happen, how to monitor it and what to watch for.

It depends on the number of flows, integrations, rules and tests, and on the complexity of the operation. We estimate that after the diagnostic.

Yes. Most businesses start with one priority process and expand once the first flows have proven themselves.

No. No responsible provider should promise zero errors. The project reduces risk with rules, testing, limits and supervision, and defines what happens when something does go wrong.

You have 30 days. If you are not satisfied within that window, the project ends and we refund what you paid. Before that, nothing goes live without your approval: flows, rules and answers pass through you and through a testing period before they ever talk to a real customer.

A conversation to understand the process, the channels you use and the tasks eating the most of your team's time.

Still have a question? Bring it to the first call.

I still have a question

Free initial review, no obligation

Your team doesn't have to stay stuck on repetitive work

The review shows where AI can cut response time, organize information and free your people for the work that genuinely needs a human.

  • Faster response, including after hours
  • Qualification with clear criteria
  • Wired into the sales operation

Fill in the form and we'll reach out to understand your situation.

Request a free automation review

Tell us the basics. We'll get back to you to understand your process.

Free, no obligation, and no spam.