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Frequently asked questions

Questions about Delos, answered plainly

The questions businesses ask before working with us. Questions about a specific service are answered on that service's page.

Delos Agency builds AI agents and sales systems for service businesses: paid ads, websites, AI agents on WhatsApp and sales advisory, run as one connected process from the first ad to the closed deal. Delos is based in Metro Vancouver (New Westminster, BC) and is led by its founder, Henrique Takeshi.

Service businesses of any segment whose sale starts with an enquiry and closes in a conversation. Delos works with businesses across Canada and the United States.

In Metro Vancouver, British Columbia, Canada, in the city of New Westminster. Most of the work is done remotely, and meetings in person are possible around Metro Vancouver.

It can be in four places: the ad, the website or landing page, the first response to the lead, or the sales conversation and follow-up. The Delos diagnosis looks at all four before recommending anything, because fixing the wrong one wastes budget.

A traditional agency usually sells one piece, such as ads or a website, and reports on that piece. Delos follows the lead all the way from the first ad to the closed deal: ads, website, first response with an AI agent, sales process and CRM, with one team accountable for the whole path.

It depends on the scope, which is why the diagnosis comes before the proposal. After it, Delos presents a fixed price for the agreed work. Ad spend, software licences and AI model usage are paid directly by your business and are separate from the Delos fee.

Yes, a 30-day satisfaction guarantee: if you are not satisfied within the first 30 days, the engagement ends and you are refunded what you paid. What Delos does not guarantee is a ranking, a cost per lead or a number of sales, because no one honestly can.

You do. Delos works inside your own Google Ads and Meta Business accounts, and your domain, hosting and CRM stay in your company's name.

Yes. Most clients start with the stage the diagnosis shows is losing the most opportunities, and add the next one once the first is working.